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Waiting for Olivia Rodrigo in the Ticketek lounge… good idea, right?
Some fans aren’t so sure after claiming they were kicked off the site with “Access Denied” messages.
Tickets for Rodrigo’s Guts tour coming to Australia in October 2024 went on sale at 1pm and the mayhem has already begun.
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Fans online reported experiencing a similar issue during the pre-sale.
“It was trending the other day during the presale as well. Ticketek clearly hasn’t fixed their issues,” said one user 7NEWS.com.au, share screenshot of “Access Denied” landing page.
“I tried on three devices and after waiting about 30 minutes in the holding area all my screens were given an ‘Access Denied’ message.”
Others experiencing a similar problem took to X to vent their frustrations.
“2 days in a row, Ticketek, you are a multi-million dollar company with 95 percent of your sales coming through online transactions, yet you still can’t run a website that actually works,” said one.
“I’d rather be told I’m 1,000,000 in line on the Ticketmaster page than sit and watch a cringe-worthy screen showing a Ticketek logo with a pinch denied, I’m that serious,” said a second.
“Access Denied? ALLOW ME TO INN,” added a third.
7NEWS.com.au has contacted Ticketek for comment.
A similar problem occurred in 2023 when fans experienced problems securing tickets for Taylor Swift’s The Eras Tour.
The upcoming tour is set to be Rodrigo’s first ever show in Asia and Australia.
The planned Australian dates are:
- Wednesday 9 October – Melbourne, Rod Laver Arena
- Thursday 10 October – Melbourne, Rod Laver Arena
- Thursday 17 October – Sydney, Qudos Bank Arena
- Friday 18 October – Sydney, Qudos Bank Arena
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